How Zenbridge empowered IC Medicals to optimize operations with EDI integration
How Zenbridge helped IC Medical connect QuickBooks Desktop to EDI and eliminate manual roadblocks.
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Overview

I.C. Medical Inc., based in Phoenix, Arizona, is a leader in medical device innovation. It specializes in developing and manufacturing surgical smoke collection and evacuation systems for safer operating rooms.

At Zenbridge, we turn complex challenges into seamless solutions. When IC Medical, needed to integrate its QuickBooks Desktop ERP with a major healthcare distributor’s EDI system, they faced a tough road. However, with Zenbridge’s expertise, they met their goals, eliminated costly penalties, and boosted efficiency.

The Challenge: Navigating EDI with an Outdated System
IC Medical specializes in innovative surgical smoke evacuation devices, helping keep operating rooms safe. To work with a major healthcare distributor, they needed to adopt EDI (Electronic Data Interchange) for key transactions like purchase orders, acknowledgments, shipment notices, and invoices. Without EDI, they faced penalties for non-compliance, which was a drawback for the company’s growth.

Their ERP lacked APIs, had limited testing environment, and required constant manual oversight to sync data. One wrong move could corrupt financial records or create invalid entries. Plus, the system’s local setup meant it had to be running for any data exchange to happen. For IC Medical, this was causing enormous inefficiency.
The Zenbridge Solution: Simplifying the Complex
Zenbridge stepped in with a tailored solution to bridge the gap between QuickBooks Desktop and the distributor’s EDI system. Here’s how we made it happen:
  • Custom-Built Connector: Since QuickBooks Desktop doesn’t support modern REST APIs, we created a custom connector to securely handle data exchanges on a schedule, eliminating the need for constant manual intervention.
  • Seamless Transaction Mapping: We transformed complex EDI documents—like purchase orders (850), acknowledgments (855), shipment notices (856), and invoices (810)—into formats QuickBooks Desktop could understand, ensuring accuracy every step of the way.
  • Proven Expertise: With years of experience tackling QuickBooks Desktop integrations, our team quickly implemented a robust solution.
The Result: Efficiency and Compliance
With Zenbridge’s solution, IC Medical transformed its operations. They achieved full compliance with distributor’s EDI requirements, eliminating penalties and streamlining their workflow. No more worrying about data errors or manual processes - our integration ensured their transactions flowed smoothly and accurately.
For IC Medical, this meant more than just meeting requirements. It gave them the confidence to focus on what they do best: innovating medical devices that marked a difference in operating rooms worldwide. 
Why Zenbridge?
IC Medical’s story is just one example of how Zenbridge turns integration challenges into opportunities. Whether you’re dealing with tricky ERPs like QuickBooks Desktop or navigating complex EDI requirements, we’re here to make it simple, reliable, and stress-free.
Are you ready to streamline your operations like IC Medical? Let’s connect and build a solution that works for you. 
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