Best EDI Software for Small Businesses in 2025

If you are running a small business dealing with trading partners who mandate EDI, then choosing your EDI software solution could be a daunting task. The best way to go about this is first to understand the different kinds of EDI software solutions available in the market. We have written a decision-making guide that explains the kinds and compares them to the key factors such as the nature of use, resources required, support, EDI integration time & cost. 

Why Fully Managed EDI is a Smart Move for Small Businesses?

For small businesses, fully managed EDI providers offer an ideal starting point.
These SaaS-based solutions not only manage EDI transactions and provide reporting tools, but also handle project management, saving time and resources, making them perfect for companies without in-house EDI expertise.

Here are some of the reasons why companies lean towards Fully Managed EDI Services:

• Automation that saves time
  No more manual data entry. Your documents—like purchase orders and invoices—flow automatically between you and your partners.
• Faster Partner Onboarding

Fully managed EDI takes the hassle out of onboarding. With built-in tools and expert support, new partners get connected quickly without the usual delays.

• Room to grow
  As your business expands, a cloud-based EDI system scales with you. No need to invest in expensive infrastructure or start over.
• Built-in compliance
  You’ll stay aligned with your trading partners’ requirements, without worrying about the technical aspects.
• Predictable cost
  Skip the expense of building an in-house EDI team or hiring consultants. A fully managed provider keeps costs predictable and manageable.

What makes EDI software good for a small business?

Now that we have narrowed down on outsourcing EDI to a fully managed EDI provider as the best way to get started, let’s take a look at two things that absolutely matter when it comes to picking an EDI software for a small business – (1) Great support and (2) Reasonable pricing. These ensure the solution fits your budget and operational needs while providing reliable assistance.

Let’s take a closer look at the following two parameters:

Great Support: Your EDI Partner.

Your EDI provider should be a true partner – someone who supports your growth and ensures a smooth supply chain. A broken supply chain can lead to chargebacks or negative reviews, which can seriously hurt small businesses. That’s why it’s important to work with a provider who genuinely values you as a customer and understands the challenges of being a small business.

While many providers advertise 24×7 support, what truly matters is personalized, one-on-one support. Having a dedicated point of contact who knows your business saves time and avoids the frustration of repeating your issues to different representatives. Zenbridge offers tailored support to meet your unique needs.

Pricing

Transparent Pricing: No Hidden Costs

Pricing for EDI integration can be complex, especially for small businesses with limited budgets. Always ensure the EDI provider you are dealing with has a better understanding of pricing. If it sounds complex, chances are there might be hidden costs. Prioritize EDI softwares with transparent pricings. Considering the factors below:

Simple Pricing Parameters: Choose providers that charge based on transactions or trading partners, not file sizes or SKUs, which are hard to predict. Zenbridge’s pricing starts at $200/integration, with clear, predictable costs.

Flexible Subscriptions: Opt for providers that allow you to cancel anytime without long-term commitments. Zenbridge offers monthly subscription plans for maximum flexibility.

Scalable Plans: Ensure pricing is adjustable as your business grows. Zenbridge’s cost-effective EDI solution scales seamlessly, so you’re not overpaying as you expand.

Conclusion

In summary, the best EDI software or an EDI solution for a small business is the one that empathizes with you, treats you as their top priority, and offers pricing that is reasonable, affordable and transparent.
If you are in the process of hunting for an EDI service provider, Zenbridge would be an ideal option. You can schedule a demo with us to see how our support and pricing outperform any other EDI providers in the market.